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Booking System - Saxmundham

posted 27 Jan 2011 07:03 by Beck

It has been lovely to see such an interest in the Cardio Mix and Legs Bums & Tums classes at Saxmundham. It is great to have so many people wanting to come. However, I have to ensure we have a safe environment and take care that the room doesn’t get too overcrowded. At the moment I am not able to accept all of the bookings that I am receiving, so to make it as fair on everyone as possible I will be using the following booking system (effective immediately).

 

Pay per week

If you are paying per week you need to book onto classes on a weekly basis. If you cancel your place one week but intend on coming the following week, you will need to remember to book.

 

I always try to confirm bookings, cancellations and notify you of being fully booked within a few hours of receiving a text. So, if you do not hear from me, please assume I have not had your message. I would hate for anyone to turn up to class and then have to be turned away. Please do not hesitate to check with me if you are unsure whether you are booked on or not.

 

7 day booking rule

When attending class, you may book on for the following week by letting me know when you pay. This gives you a chance to keep your slot and attend weekly rather than having to hope you text in time before the class becomes fully booked. (Please note: If I get several late cancellations from the same person, in a short period of time I may have to review how and when that person can book to make it fair on others that would like to attend every week).

 

Anyone that is not at class for some reason (new or current participants) may book using the 7day rule, but will have to wait until 9pm that evening before booking. These bookings will be on a first come first served basis. If a class becomes fully booked I will let you know and place you on a waiting list, then if/when a cancellation comes up I will contact you to see if you would like the place/s.

 

Please remember to cancel your slot as soon as you know you are unable to come. Full class price will be charged for cancellations received after 6pm (or non-attendance) on the evening of class. This also applies if you are booked onto both classes but then decide to only stay for one without notifying me before 6pm.

 

Block Booking

If you block book a 5 week course you are automatically booked on for 5 consecutive weeks. At the end of the 5 weeks you can then choose to rebook if you wish. Please can I ask that you do register with me at the beginning of class so I have a record of names in case of an emergency, such as fire. 
 
I hope by following the above, there will be minimal disappointment.
Beck :)